This app could help manage traffic flow and direct patients to the appropriate areas for care, minimizing confusion and wait times. To address this issue, YNHH could consider utilizing a healthcare traffic control app, such as NavvTrack Care Traffic Control. With the emergency room overflow spilling into the hospital’s parking lot, healthcare workers are faced with the added challenge of ensuring that patients can access care in a timely and efficient manner. The heightened demand has therefore prompted YNHH leadership to temporarily transform the parking lot, specifically the turnaround driveway outside the Yale New Haven Children’s Hospital’s main entrance, into an extended space for patient care. Still, YNHH has pledged not to turn away any patient who needs medical treatment, even if space is limited. Some patients wait in the emergency department for upwards of a day before a bed opens up, while others arrive, receive treatment and are discharged - all before entering a patient room. With an influx of patients who have delayed hospital care for the past two years because of the COVID-19 pandemic - often leading to more serious health problems when they do seek treatment - YNHH is facing a boarding crisis. Due to unprecedented patient volumes and longer duration of stay, the Yale New Haven Hospital is temporarily extending its emergency room to the hospital’s parking lot.
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